General Terms of Business
The legal foundations for the business lie in valid Austrian laws, as well as principles of fairness for both parties.
All offers are subject to change without notice and are valid for as long as supplies last.
Prices are in euros, per bottle for the end-consumer, including all mandatory taxes and fees. Prices at the time of ordering are valid.
Delivery & Transport
Transport of wines is exclusively with DPD.
To consult the applicable price list including details and conditions, please see our website, sub-section delivery charges.
Complaints & Exchanges
If merchandise suffers damages during transport, e.g. breakage, sodden or macerated packaging, etc. and are delivered in damaged condition, please register a complaint IMMEDIATELY with the deliverer, then contact the wine estate without delay. E-mail: firstname.lastname@example.org All complaints must be confirmed by the delivery company and promptly reported to us, otherwise no replacements can be made.
You can terminate the order and return your merchandise anytime within seven days from receipt of delivery. In case of return, the purchasing contract and credited payments are terminated once the delivered goods have been returned. In case the goods show signs of use or damage upon return, we reserve the right to make a claim of indemnification. All transport costs are to be borne by the customer. In case of return, 10% of the purchase amount is due/retained as a handling fee.
Reservation of proprietary rights
The delivered merchandise remains the property of the wine estate until full payment is made. Place of performance is Theiß, Austria. Legal venue in case of disputes is Krems/Donau, Austria.
Terms of payment
Payment is to be made by bank transfer upon receipt of merchandise, without delay, without any rebates or discounts deducted. In case of delay in payment, the buyer must indemnify the seller for all costs which accrue in the seller’s efforts to obtain proper payment in accordance with the terms of the purchasing contract, in particular any and all costs for obtaining the assistance of debt collection or legal agencies, as well as interest on delayed payments in the amount of 5% above the respective discount interest rate.
Bank transfers to be made to our account, as follows:
Kremser Bank und Sparkassen AG
Name of account holder: Weingut Alois Zimmermann OG
International Bank Account Number: IBAN: AT85 2022 8000 0034 0653
Bank Identification Code: BIC: SPKDAT21XXX
Corporate Registry No: Fn 395246w
VAT ID Number: ATU67868015